STORE POLICY
CUSTOMER CARE
Have a question about an order, a product, or anything else? We're here to help. Reach out anytime through our Contact page and we'll get back to you as quickly as we can — usually within 1-2 business days. Your satisfaction matters to us, and we want every part of shopping with The Bragance to feel easy and personal.
PRIVACY & SAFETY
Your privacy matters to us. We only collect the information needed to process your order and keep you updated on its status — your name, shipping address, and contact details. We never sell or share your personal information with third parties for marketing purposes. All payments are processed through Stripe's secure, encrypted checkout, so your card details are never stored on our end.
ORDERS & DELIVERY
Every order ships free within the US. Jewelry and in-stock items arrive in an estimated 4-10 business days, while our made-to-order handbags take about 2-4 weeks. The estimated delivery time is shown in each product description, and you'll receive tracking as soon as your order ships. See our Shipping & Returns page for full details.
PAYMENT METHODS
We accept all major credit and debit cards and PayPal. Every payment is processed through a secure, encrypted checkout.